Terms of Service

These terms govern your use of Wills by NexIntake, operated by Group Alba Nova Limited (company number SC838019).

About our service

We help you create a will for England and Wales through an online conversation. We are not a firm of solicitors and do not provide legal advice. Our service uses technology, including automated tools, to gather your instructions and assemble your document from established legal wording.

What is included

• A complete will (or two mirror wills) as a downloadable PDF
• A watermarked preview before you pay
• 30 days of free changes from purchase
• Plain-English signing and witnessing instructions

Your responsibilities

You must provide accurate information, review your will carefully, and sign it correctly with two independent witnesses. We will never appoint ourselves as your executor.

Pricing

Prices shown on our website include VAT. Payment is processed by Stripe.

Refunds

See our Refund Policy. In summary: 30-day money-back guarantee if you have not printed your final will.

Complaints

Contact hello@nexintake.com. We aim to acknowledge within 5 working days and resolve within 8 weeks.

Governing law

These terms are governed by the laws of England and Wales.