Privacy Policy
Last updated: March 2026
Group Alba Nova Limited is the data controller. Contact: hello@nexintake.com.
What we collect
Information you provide in conversation, uploads, voice recordings, and at checkout (name, contact details, family and estate information).
How we use it
To create your will, process payment, send your documents, and improve our service. We use OpenAI and Speechmatics under contract — not to train public models on your data.
Retention
- Unpaid drafts: up to 30 days
- Paid wills: up to 7 years for legal and accounting purposes
Your rights
You may request access, correction, or deletion by emailing hello@nexintake.com. You may complain to the ICO at ico.org.uk.